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Updated new files and cannot access profile and other errors!!!

  • CRAFTR

    Hi,
    I updated new files from recent theme update and get problems:
    1. Users can not access their profile page
    2. Can not open field for coupon code

    Please help.

    ihor Staff

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    CRAFTR

    Yes, the registration is ok, but
    1. After that the profile page displays 404 (page not found)
    https://strategium.space/profile/testera/ and the opther profiles too.
    2. During checkout I cannot enter coupon code – the field does not open.

    ihor Staff

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    CRAFTR

    Hi, I have just saved the prevoius permalinks settings and it helped!
    Thanks a lot!

    CRAFTR

    Hi,
    the problems with coupone codes returned.
    Refreshing permalinks in Settings/Permalinks section does not help.
    If I enter Crtl+F5 the field for coupon appears for a moment and hides.
    It appears to be just on some browsers.
    If i use TOR coupon field is working.
    How to solve this problem?

    ihor Staff

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    CRAFTR

    Thanks, unfortunately it did not help.
    Mailchimp plagin was not activated at all. I tried to deactivate all the plugins except woocommerce but nothing changed.

    ihor Staff

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    CRAFTR

    Thanks
    We did some changes:
    1. The h1 to h2 tag changes according to this https://themex.co/support/topic/seo-optimization-topic/page/2
    2. Styles in child theme according to this https://themex.co/support/topic/is-it-possible-not-to-indicate-the-price-on-the-course-page-product-page-only
    3. Installed Messenger Customer Chat plagin.
    4. Installed Робокасса WooCommerce plagin to accept payments.

    Should I create temporary admin user and send login and pasworsd to support?

    ihor Staff

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    CRAFTR

    Done
    Thanks

    ihor Staff

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    CRAFTR

    Hi,
    That third-party scripts are in the tracking code section of the theme options.
    I checked some scripts there and found that mailchimp script for old pop-up form was a problem.
    Mailchimp updated that script. I changed code with the new one and it works.
    Thank you!

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