Home Forums Makery Shop name not appearing on order notification email.

Shop name not appearing on order notification email.

  • Vincentdepaulrumero

    Hi, I have configure everything and works perfect but I have an issue that needs help. When a customer places an order successfully, the order notification email that’s sent to the customer and the admin does not show the shop name and details. These are very important in my case because I have a delivery system integrated to my site to run the delivery of orders. So when an order has been assigned to a delivery driver , it does not give the details of where to pick the order which then means every time an order is to be picked they have to call the admin for the shop details.

    Also in the admin order dashboard, the shop is not shown on the order, only the owner of the shop is displayed. This then means the admin has to find ways of looking for the shop, which is a tedious exercise. Is it me who doesn’t know where configure or it’s a design issue? How best can this be solved to make shop details appear on the order notification.

    ihor Staff

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    Vincentdepaulrumero

    Thanx for a quick reply, I appreciate. I have tried with my little knowledge but no breakthrough. How can you help me with the customisation? If you can just let me know what you need.

    ihor Staff

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    Vincentdepaulrumero

    Thank you so much!

    For planning sake, I know you’re working on something new I can’t say makery 2 but something like that, can this issue be able to be solved or it can never be solved?

    I noted also on the forum discussions to do with how to deal with multi currency scenarios, will the new version be able to address it? Like being able to display earnings and do withdrawals in all currencies allowed on the site separately.

    Thank you

    ihor Staff

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    Vincentdepaulrumero

    Ok thanx,mine is a physical products marketplace.

    Understood on the customization issue

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