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Current students cannot log in and New users cannot create accounts

  • Omid

    Hi Ihor

    Current users cannot log in and new users cannot create accounts. I’ve contacted Dreamhost, where my site is hosted and they said that this is happening, because the theme is not updated. I’ve installed the new Zip file you’ve posted (under Theme updates (WordPress 5.5+) in: General), but the problem persists.

    I’m not sure if that I have the latest version.

    Since my students, who have paid for their classes can’t log in, this is a major issue. 🙁

    Thanks in advance for your reply.

    Best, Omid.

    Omid

    In System Status, I’m getting these problems:
    academy/woocommerce/checkout/review-order.php versão 4.0.0 is out of date. New version is 5.2.0
    academy/woocommerce/myaccount/dashboard.php versão 4.0.0 is out of date. New version is 4.4.0
    academy/woocommerce/order/order-details.php versão 4.0.0 is out of date. New version is4.6.0
    academy/woocommerce/content-product_cat.php versão 4.0.0 is out of date. New version is 4.7.0
    (it was in portuguese, so I’ve translate the out of date, new version part)

    ihor Staff

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    Omid

    Hi Ihor

    Thanks for the quick response! The login page was working, but when entering the information it would just not go anywhere. Same for creating a new user. But, after I’ve installed the update you’ve posted on Google Drive things came back to normal.

    It took a while, probably because of the cache on the server and on my browser. Our students are again able to log in, which is a major relieve. If something comes up, I’ll contact you through support.

    Do you have any suggestions what LMS or theme to move to? Maby there is a solution that is very compatible, without having to rebuild everything? I’m a big fan of the Academy theme and spent many months fine tuning it. I probably won’t have the energy to do this again. Please let me know if there is a compatible solution.

    Many thanks! Omid.

    ihor Staff

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